Safe Gaming Commitment

Responsible Gaming at di111 — Your Protection is Our Priority

Let gaming be a source of enjoyment, not stress. di111 gives you all the tools to play in a healthy and controlled way — from age verification to self-exclusion.

For Ages 21 and Above Only

Our Responsible Gaming Philosophy

di111 believes that online gaming is a form of entertainment — not a way to earn a living. Whether you enjoy slots, cricket betting, fishing games, or live casino on our platform, we want your experience to always be positive and controlled.

Responsible gaming means you are in charge — how much time you spend, how much money you use, and when you take a break. di111 has a range of practical tools and safety measures to make those decisions easier.

We do not want any player to face financial or mental stress. That is why our support team is available 24/7 to help in Bengali.

Keep in Mind

  • Game for entertainment, not for income.
  • Only spend money you can afford to lose.
  • Avoid gaming when drinking or under mental stress.
  • Do not place larger bets to chase losses.
  • Take regular breaks and keep track of the time.

Responsible Gaming Tools

Deposit Limit

You can set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it cannot be increased before the designated period ends — this helps you stay within your budget. Lowering a limit takes effect immediately.

Session Time Limit

Let your account log out automatically after a set amount of time — use this session timer feature to avoid spending too long on gaming. You will receive a warning message before the time runs out.

Reality Check Notifications

A reminder message will appear on screen at regular intervals — giving you a brief summary of how long you have been playing and how much you have won or lost. This feature keeps you connected to reality.

Self-Exclusion

If you feel gaming is getting out of control, you can block your own account for a set period — 30 days, 6 months, 1 year, or permanently. No promotional messages will be sent during a self-exclusion period.

Time-Out

Want to take a break for a few days? Set a time-out from 24 hours up to 30 days. During this period your account will not be active and deposits will not be possible. You can return to normal once the break is over.

Age Verification (21+)

To register at di111 and play any game, you must be at least 21 years old. We verify identity at registration and may request additional verification if suspicious activity is detected on an account.

Deposit and Withdrawal Limits at a Glance

Service Minimum Amount Method Processing Time
Deposit ৳100 bKash, Nagad, Rocket, Upay, Bank Transfer Instant
Withdrawal ৳800 bKash, Nagad, Rocket, Upay, Bank Transfer 10–45 minutes
Welcome Bonus 100% of first deposit Maximum ৳10,000 20x wagering requirement

Withdrawal times may vary — however, standard processing time is 10 to 45 minutes.

Budget Planning Tips

Decide in advance how much you will spend on gaming each week. Keep your gaming budget separate from essential expenses like rent, food, or family needs. Read bonus terms carefully and never play with borrowed money.

How to Use the Safety Tools

1

Log In to Your Account

Go to the di111 Login page and enter your username and password to access your account. All safety tools are available in your account settings.

2

Go to the "Responsible Gaming" Section

Find the "Responsible Gaming" option in your profile menu. You will find all the tools together in one place.

3

Choose Your Preferred Limits

Deposit limit, session time, reality check, or time-out — activate the tool you need and set the values according to your preference.

4

Save Your Changes

Confirm your limits. Remember, lowering a limit takes effect immediately, but increasing one only takes effect after a specific cooldown period.

5

Contact Us If You Need Help

For self-exclusion or more complex protection needs, contact our 24/7 live chat or email [email protected]. Our team will help in Bengali.

Recognise the Warning Signs

If you notice any of the following signs in yourself, take action right away:

  • Continuously placing larger bets to try to recover lost money
  • Unable to cut down or stop gaming despite trying
  • Spending time meant for family or work on gaming
  • Borrowing money or selling valuables to fund gaming
  • Experiencing stress, anxiety, or depression because of gaming
  • Hiding your gaming from family or friends

Get Help Now

If you or someone close to you is struggling with gaming addiction, contact di111's 24/7 live chat support or email [email protected]. We will help without judgment.

Protection of Minors

Only those aged 21 and above may register and play at di111. This is not just our policy — it is our commitment.

If there are children or teenagers in your home, take the following steps:

  • Use password protection on gaming devices
  • Never share your di111 account password
  • Make sure you are logged out when not using the device
  • Use parental control software on devices if needed
  • Have open conversations with children about online gaming
Registration for those under 21 is strictly prohibited

Self-Assessment Questionnaire

Ask yourself the questions below. If you answer "yes" to most of them, please contact support.

  • Are you spending more time or money on gaming than you planned?
  • Do you feel restless or irritable when you stop gaming?
  • Is gaming causing problems in your relationships with family or friends?
  • Are you gaming at the expense of your work or studies?
  • After a loss, do you play more to improve your mood?

Your honesty is your greatest protection. There is no shame in asking for help.

Contact Us for Support

24/7 Live Chat

Click the chat icon at the bottom corner of the di111 website. Our Bengali-speaking support agents are ready to help at any time of day or night — whether the issue is big or small.

Email Support

If you would like confidential help, write to [email protected]. Share the details of your situation — we will respond as quickly as possible.

Self-Exclusion Request

To suspend your account quickly, type "self-exclusion" directly in live chat. Our agent will complete the process immediately. No waiting and no explanation needed.

Common Questions About Responsible Gaming

Yes. To register at di111, you must be at least 21 years old. You are required to provide your date of birth during registration, and our team may request identity verification documents if needed. Any account identified as belonging to a minor will be closed immediately.

Lowering a limit takes effect immediately. However, increasing a limit requires a specific cooldown period — this measure protects you from raising your limit on impulse. To change a limit, go to your account settings or contact us via live chat.

You will not be able to log in to your account during the self-exclusion period, but your balance will remain secure. Once the self-exclusion period ends, you can log in and initiate a withdrawal. For permanent self-exclusion, please contact support for details on the withdrawal process.

A time-out is a temporary break — from 24 hours up to 30 days — after which the account becomes active again automatically. Self-exclusion is longer-term — 30 days, 6 months, 1 year, or permanent — and provides stronger protection for gaming-related problems. No promotional communications are sent during a self-exclusion period.

Contact di111's 24/7 live chat or email [email protected] directly — we will help you in Bengali. You can also speak with your trusted doctor, counsellor, or a family member. Gaming addiction is a treatable condition — seeking help is a sign of courage.

Go to the "Responsible Gaming" section in your account settings and choose your preferred time interval for reality checks — for example, every 30 minutes, 1 hour, or 2 hours. At each set interval, a pop-up will appear showing your session details and giving you the option to continue playing or stop.

Healthy Gaming Checklist

  • Set a budget before you play
  • Stick to your time limit
  • Walk away when you lose
  • Stop at your target after a win
  • Take regular breaks
  • Spend time with your family
  • Contact support if in doubt

Enjoy gaming safely

Come to di111 — where entertainment and safety go hand in hand. Browse our game collection or visit the FAQ page for any questions.

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